Contact us

Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I send my model file?

For a quote, please use our Get A Quote page which has a file upload form.

Will you sign an NDA prior to discussing our requirements?

As a standard procedure, we uphold strict confidentiality for all projects, ensuring that no client or project-related information is disclosed or shared with any third party without explicit permission. Shop3D is open to signing any additional non-disclosure agreement necessary to work on a project with you.

I need a model printed urgently. How soon can I get it?

We have the capability to 3D print and dispatch a basic prototype or model on the same day it is ordered, subject to specific requirements and our current workload. We are committed to collaborating with you to meet your deadlines to the best of our ability.

Send us an email